Jotphone Support
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Recent activity by Jotphone Support-
Invoice Records and Transactions
From your JotPhone dashboard, click on the Profile icon in the top-right corner and select Subscription from the dropdown menu.You can easily view, access, and download all your invoice and billing...
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Managing your Payment method
From your JotPhone dashboard, click on the Profile icon in the top-right corner and select Subscription from the dropdown menu and select the Payment method.You can view an overview of your payment...
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Managing Your Subscription and Billing Details
From your JotPhone dashboard, click on the Profile icon in the top-right corner and select Subscription from the dropdown menu and select Plan option.You can view your current plan details, includi...
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How to Add Top-Up Credit to Your Existing JotPhone Account
You can easily add top-up credit to your existing JotPhone account directly from the dashboard. Follow the steps below to get started.From your JotPhone dashboard, click on the Profile icon in the ...
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Managing Notification Settings in JotPhone
🔔 Managing Notification Settings in JotPhoneJotPhone allows you to customize how and where you receive notifications for calls, voicemails, messages, and other activities.⚙️ How to Access Notificat...
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Add a New Contact in JotPhone
👤 How to Create Individual Contacts in JotPhoneCreating contacts in JotPhone helps you manage customer information efficiently, make calls quickly, and personalize your communication.✅ Before You B...
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Ring multiple SIP device on an incoming call
📞 Ring Multiple SIP Devices for Incoming CallsTo ring multiple SIP devices when receiving an incoming call, follow the steps below:⚙️ Steps to Configure Multiple SIP Devices1. Configure Incoming Ca...
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How to Forward Incoming Calls to the Idle Agent first?
📞 Smart Call Routing in JotPhoneSmart Call Routing helps distribute incoming calls fairly and efficiently among your team members.With the Ring Idle Teammate First option, incoming calls are automa...
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Verify your Toll-Free number to ensure uninterrupted SMS delivery
📞 Toll-Free Number Verification in JotPhoneToll-free number verification is the process of verifying a business and its intended messaging use case before allowing messages to be sent using toll-fr...
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Forward unanswered calls to Queue in IVR
📞 Forward Unanswered IVR Calls to QueueIf your IVR is configured to forward incoming calls to a ring team and all agents are currently busy, JotPhone allows you to automatically place unanswered ca...