With JotPhone, you can create a custom welcome message to greet callers when they contact your phone number.
⚙️ How to Set Up a VoiceMail Message
Step 1
Go to the Phone Numbers section in your JotPhone account and select the phone number you want to configure.
Step 2
Under the phone number settings menu, select Greetings.
This will take you to the Greetings section.
Step 3
Locate VoiceMail Message and click Add New Message.
You can then:
- Enter a text message for text-to-speech conversion
- Upload a recorded voice message (MP3 format)
Once done, click Save.
✅ What Happens Next?
Your welcome message will go live immediately.
You can test it by:
- Clicking the Simulate button
- Calling the JotPhone number from another phone number
🎙️ Additional Custom Greetings
You can also configure:
- Voicemail Message — Played when no team members are available to answer the call
- Hold Message — Played when a caller is placed on hold
💬 Need Help?
If you have any questions or run into issues, connect with the Support team through the live chat option available in the bottom-right corner of your JotPhone dashboard.
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