Jotphone Support

The Post-Call Survey feature allows businesses to collect feedback from customers immediately after a call ends. It helps measure the customer's experience and understand how effectively the call w...

The Extension feature allows users to connect and use their JustCall account through a browser extension. It provides quick access to calling and communication features without requiring users to k...

An Outbound Call is a call made from your JotPhone account to a customer, lead, or any external phone number. It allows team members to communicate directly with contacts and manage customer conver...

The Activity section provides a centralised view of important actions and changes made within the organisation. It helps administrators and users track activities such as adding phone numbers, crea...

DiallerThe Dialler is the main calling interface that allows users to make and manage calls directly from their account. In addition to the calling keypad, the Dialler provides quick access to othe...

DiallerThe Dialler is the calling interface that allows users to make outbound calls directly from their JotPhone account. It provides a keypad for entering phone numbers, access to calling-related...

This screen shows the Teams directory after a team has been created. It provides a centralised view of all active organisational teams and their key details.The page contains the following options ...

TeamsThe Teams page acts as a directory of the organization's teams or departments.Create Team (+)The blue + button is used to create a new team.Clicking it opens the Create Team page shown in the ...

Team MembersThe Team Member section provides a centralised list of all active team members. It allows administrators or account owners to view team member details, check their status, manage work s...

ContactsThe Contacts section provides a centralised list of all active contacts. It allows users to search, filter, add, edit, and delete contacts from one place.1. SearchThe Search icon allows use...