Manage Business hours of Phone numbers

🕒 How to Set Business Hours in JotPhone

With JotPhone, you can define your business hours and manage how incoming calls are handled outside of those hours. This helps ensure your customers know when you’re available while maintaining better control over your workflow.

⚙️ Steps to Set Business Hours

1. Log in to your JotPhone account
2. From the sidebar, click on Phone Numbers
3. Select the phone number you want to configure and click the three-dots and select Settings option.

4. Click on Business Hours from the left menu

🛠️ Configure Your Business Hours

You can choose from the following options:

• Always Open – Receive calls at all times
• Always Closed – Do not receive calls
• Custom Mode – Set specific days and time slots

Also, you can setup the Timezone.

In Custom Mode, you can:

• Select the days you want to receive calls
• Define specific time ranges
• Add or remove time slots based on your availability

📞 Handle Calls Outside Business Hours

For calls received outside your business hours, you can choose to:

• Forward them to voicemail
• Redirect them to an external number
• Dismiss the call

✅ Save Your Settings

Once configured, click Update Business Hours Settings to apply the changes.

💡 Why This Helps

Setting business hours allows you to:

• Manage incoming calls more efficiently
• Inform customers of your availability
• Maintain a better work-life balance

💬 Need Help?

If you have any questions or face any issues while configuring notifications, connect with the Support team using the live chat option available in the bottom-right corner of your JotPhone dashboard.