📞 How to Register for Phone Number Reputation in JotPhone

Phone Number Reputation helps reduce the chances of your calls being marked as spam by registering your phone numbers with carrier analytic engines.

Maintaining a positive phone number reputation can help improve:

• Call answer rates
• Caller trust
• Deliverability of outbound calls

❓ Why Do Legitimate Calls Get Marked as Spam?

In the United States, telecom carriers use spam detection and analytics systems to identify suspicious calling activity.

In some cases, legitimate business calls may mistakenly get labeled as:

• Spam
• Scam likely
• Potential fraud

This can lead to:

• Lower answer rates
• Increased call blocking
• Reduced customer trust

✅ How Phone Number Reputation Helps

With JotPhone's Phone Number Reputation feature, you can:

• Register your phone numbers with supported carrier analytic engines
• Reduce incorrect spam labeling
• Improve outbound call reliability and visibility

Currently, registration support is available for:

• T-Mobile
• Sprint
• AT&T

Support for Verizon Wireless is also being added. Once available, already registered numbers will automatically be included without requiring additional action.

⚙️ Steps to Register for Phone Number Reputation

Step 1: Open the Compliance Centre

Log in to your JotPhone account and navigate to the Compliance Centre.

Before proceeding, ensure your Business Profile is completed and approved.

Step 2: Locate the Phone Number Reputation Section

Scroll down to the Phone Number Reputation section and click Register Phone Numbers.

Step 3: Register Your Phone Numbers

Fill out the required details, including:

• Your business use case
• Platform selection
• Relevant phone numbers

📈 Additional Tip to Improve Call Answer Rates

Register for CNAM

CNAM registration helps display your business name as the caller ID during outbound calls, increasing customer trust and improving answer rates.

💡 Benefits of Phone Number Reputation Registration

• Reduced spam labeling
• Better call connection rates
• Improved customer trust
• Enhanced outbound calling performance

💬 Need Help?

If you have any questions or face any issues while configuring notifications, connect with the Support team using the live chat option available in the bottom-right corner of your JotPhone dashboard.