📞 Understanding Daily Calling & Texting Limits in JotPhone

The daily calling/texting limit refers to the maximum number of outbound calls or text messages that can be made within a 24-hour period.

Once this limit is reached, you may:

• See an error message within the JotPhone interface
• Hear a voice notification indicating that the limit has been exceeded

Further outbound communication will remain restricted until the next 24-hour cycle begins.

⚙️ How It Works

• JotPhone monitors your call and messaging activity in real time
• Once the predefined daily threshold is reached, outbound calls and texts are temporarily paused
• The limit automatically resets after 24 hours

🔒 Why Does JotPhone Enforce Daily Limits?

Daily limits are implemented to ensure a secure and reliable experience for all users.

Fair Usage

Prevents excessive usage by a single account and helps maintain service availability for everyone.

Enhanced Security

Protects against spam, fraud, and unauthorized usage.

System Stability

Helps prevent network congestion and ensures consistent platform performance.

⬆️ How to Request a Higher Daily Limit

If your business requires a higher calling or texting limit, follow these steps:

Step 1: Review Your Usage

Check your current call and messaging activity to confirm that the existing limit no longer meets your business requirements.

Step 2: Contact Support

Reach out to the support team through:

• In-app chat
• Support email

Be prepared to provide:

• Your account ID
• Current usage patterns
• Details about your business requirements

Step 3: Verification Process

The support team may request additional information to verify your use case.

Step 4: Limit Adjustment

Once verified, your daily calling/texting limit may be increased based on your business needs.

💬 Need Help?

If you have any questions or run into issues, connect with the Support team through the live chat option available in the bottom-right corner of your JotPhone dashboard.