How to join your team on JotPhone

👥 Joining an Existing Team in JotPhone

If your organization already has a JotPhone account, you can request to join an existing team associated with your email domain.

🔹 Step 1: Request to Join a Team

After signing up:

• You’ll see a list of teams linked to your email domain
• Select the team you want to join
• Submit your request for admin approval

🔹 Step 2: Track Your Request Status

Once submitted, your request will fall into one of the following statuses:

⏳ Pending

What it means: Your request is awaiting admin approval

What you’ll see: The status will remain Pending until a decision is made

Next steps: You’ll receive an email notification once your request is approved or rejected

✅ Approved

What it means: Your request has been accepted

What you’ll see: You’ll be added to the team with an assigned role

Next steps: You’ll receive a confirmation email and can start using JotPhone

❌ Rejected

What it means: Your request has been declined

What you’ll see: A rejection message along with options to:

• Submit another request (same or different team)
• Create a new account

📌 Note

You can request to join the same workspace again, even after a rejection

💬 Need Help?

If you have any questions or run into issues, connect with the Support team through the live chat option available in the bottom-right corner of your JotPhone dashboard.