How to Download Network Logs in Google Chrome?

🌐 How to Download Network Logs in Google Chrome

Network logs can help the support team investigate issues more effectively. Follow the steps below to capture and download them:

⚙️ Steps to Capture Network Logs

1. Open Google Chrome
2. Open Developer Tools:
   • Windows: Press F12
   • Mac: Press Cmd + Option + I
3. Navigate to the Network tab

1. Enable logging:
   • Check “Preserve log”
   • Ensure the Record button (red circle) is active
   • If not, click the gray circle to start recording

1. Click “Clear” to remove any existing logs
2. Reproduce the issue in your browser
3. Once done, click the Download icon to save the logs

📤 Share the Logs

After downloading, share the file with the Support team for further investigation.

💬 Need Help?

If you have any questions or run into issues, connect with the Support team through the live chat option available in the bottom-right corner of your JotPhone dashboard.