How to Set a Default Country for Calls and SMS in JotPhone – Jotphone

🌍 Set a Default Country for Calls & Messages in JotPhone

Tired of selecting the country every time you make a call or send a message? You can set a default country once and let JotPhone handle it automatically. This saves time, reduces repetitive steps, and makes your workflow smoother.

In this guide, we’ll show you how to set it up in just a few clicks.

💡 Why This Feature Helps

For example, if an agent frequently contacts clients in the UK, they may need to manually enter the country code each time. While it’s a small step, repeating it multiple times a day can be tedious. Setting a default country eliminates this extra effort.

Note:
If most of your communication is with a single country, this feature is especially useful.
If you work with multiple countries, you can still change the country anytime when needed.

⚙️ Steps to Set It Up

Follow these quick steps to configure your default country:

Go to your Jotphone Dashboard and in the top right panel, you can find the Dialer option.

Under Dialer finder Settings.

3. Under Settings find Other Settings option.

Inside the Dialer Settings, under Calling Preferences, you’ll find the option for Default country for outbound calls and texts.

Choose your preferred country from the dropdown menu.
Click Submit button to save the changes.

⚠️ Important Notes

This is a user-level setting, meaning each user can configure their own default country.
It does not apply account-wide, so different users can have different settings.

🔄 Where This Applies

Once set, your default country will be applied across all JotPhone dialers, including:

Web dialer
Desktop app
Chrome extension
Mobile apps (Android & iOS)

✅ What Happens Next?

After saving your settings, JotPhone will automatically apply your selected default country whenever you make a call or send a message.

No more manually selecting the country each time—just pick a contact and proceed.

💬 Need Assistance?

If you have any questions or face any issues while configuring notifications, connect with the Support team using the live chat option available in the bottom-right corner of your JotPhone dashboard.