Jotphone Support

With JotPhone, you can create a custom welcome message to greet callers when they contact your phone number.⚙️ How to Set Up a VoiceMail MessageStep 1Go to the Phone Numbers section in your JotPhon...

🌍 International Phone Numbers in JotPhoneJotPhone offers a wide range of international phone numbers to help businesses establish a global presence. This guide provides an overview of number availa...

🧪 Understanding Beta Phone Numbers in JotPhoneAt JotPhone, we aim to deliver high-quality phone numbers across every region we support. To ensure reliability and performance, new phone numbers are ...

🗑️ How to Remove a Phone Number from Your JotPhone AccountRemoving a phone number from your JotPhone account is a simple two-step process.⚙️ Steps to Remove a Phone NumberStep 1Go to the Phone Numb...

👋 Set Up a Custom Welcome Message in JotPhoneWith JotPhone, you can create a custom welcome message to greet callers when they contact your phone number.⚙️ How to Set Up a Welcome MessageStep 1Go t...

🎵 Set Up Custom Hold Music or Messages in JotPhoneWith JotPhone, you can easily set up custom hold music or messages that automatically play whenever a caller is placed on hold.⚙️ How to Set Up a C...

👤 Assign a Dedicated Phone Number to a Team MemberWith JotPhone, you can assign a dedicated phone number to a specific user, team member, or agent.⚙️ Steps to Assign a NumberStep 1Go to the Phone N...

🔄 How Round Robin Call Routing Works in JotPhoneRound Robin call routing distributes incoming calls evenly among available team members.For example, if you have three agents — A, B, and C:The first...

🎧 Customize Queue Callback Messages in JotPhoneJotPhone allows you to customize the message callers hear when they are placed on hold and the Queue Callback feature is enabled.⚙️ How to Customize t...

🔔 Configure Ring Idle Teammate Settings in JotPhoneYou can now customize how calls are routed to idle team members based on specific call activity and time duration settings. This helps ensure call...