Jotphone Support
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Articles
Recent activity by Jotphone Support-
Set Outbound Caller ID in JotPhone
📞 Customize Outbound Caller ID in JotPhoneJotPhone allows you to customize your Outbound Caller ID so your customers see a professional and recognizable phone number when you make outgoing calls. T...
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Set Incoming Call Ringtone Type in JotPhone
🔔 Customize Incoming Call Ringtone Type in JotPhoneJotPhone allows you to customize the ringtone your callers hear when they dial your phone number. Since each country has its own unique ringing pa...
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Set Ring Duration for Incoming Calls in JotPhone
📞 Customize Ring Duration for Incoming Calls in JotPhoneJotPhone allows you to customize how long your phone number rings before a call is answered, redirected, or sent to voicemail. The “Ring Inco...
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Identifying Calls using Call Traits
📞 Understanding Call Traits in JotPhoneCall Traits help you quickly identify, organize, and filter calls based on specific call activities or behaviors. These traits appear as tags within each call...
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Missed Calls Assignment In JotPhone
📞 Missed Call Assignment in JotPhoneJotPhone automatically assigns missed calls to agents based on the incoming call routing configuration set for the phone number. This helps teams efficiently tra...
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Deletion of Call recordings
From your JotPhone dashboard, click on the Profile icon in the top-right corner and select Settings from the dropdown menu and Click Other Settings Option.You can configure the call recording reten...
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Managing User Roles and Permissions
From your JotPhone dashboard, click on the Profile icon in the top-right corner and select Settings from the dropdown menu and Click Roles option.You can edit or delete a role by clicking the three...
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Updating your Company Profile
From your JotPhone dashboard, click on the Profile icon in the top-right corner and select Settings from the dropdown menu and Click Company Profile.Here, you can update and manage your profile inf...
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Reset or Update Your Password
From your JotPhone dashboard, click on the Profile icon in the top-right corner and select Settings from the dropdown menu and Click Change Password Option.To change your password, enter your curre...
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Editing the User Profile
From your JotPhone dashboard, click on the Profile icon in the top-right corner and select Settings from the dropdown menu and click the User Profile.Here, you can update and manage your profile in...