Jotphone Support

The Activity section provides a centralised view of important actions and changes made within the organisation. It helps administrators and users track activities such as adding phone numbers, crea...

DiallerThe Dialler is the calling interface that allows users to make outbound calls directly from their JotPhone account. It provides a keypad for entering phone numbers, access to calling-related...

TeamsThe Teams page acts as a directory of the organization's teams or departments.Create Team (+)The blue + button is used to create a new team.Clicking it opens the Create Team page shown in the ...

The Recent Calls section provides a centralised view of all recent call activities. It allows users to Review, Search, Filter, and Manage Call Records from one place.1. Recent Calls HeaderThis indi...

Dashboard OverviewThe dashboard is divided into four main sections:Summary cards – Team Members, SMS & MMS, Contacts, Phone NumbersCommunication activity – Incoming, Outgoing, Missed Calls, SMS Rec...

From your JotPhone dashboard, click on the Profile icon in the top-right corner and select Settings from the dropdown menu and click the User Profile.Here, you can update and manage your profile in...

You can easily add top-up credit to your existing JotPhone account directly from the dashboard. Follow the steps below to get started.From your JotPhone dashboard, click on the Profile icon in the ...

🔔 Managing Notification Settings in JotPhoneJotPhone allows you to customize how and where you receive notifications for calls, voicemails, messages, and other activities.⚙️ How to Access Notificat...

👤 How to Create Individual Contacts in JotPhoneCreating contacts in JotPhone helps you manage customer information efficiently, make calls quickly, and personalize your communication.✅ Before You B...

🌍 Adding Phone Numbers in JotPhoneWith JotPhone, you can purchase phone numbers from over 70 countries and manage them directly from the Phone Numbers section of your account.Each country has its o...